Category Archives: Business

Best Buy Sucks

Between their hard sells of extra warranty coverage that Consumer Reports says you almost never need and things like this hard sell of a firmware upgrade that you also don’t need, if you walk into Best Buy, you should just expect to get ripped off. I hate things like this because I know that people …

January 4, 2009 – 7:02 pm | By Scotch Drinker | Posted in Business | Tagged , | Comments (2)

Good System, Bad System

Where Starbucks (and a lot of other companies who started out small and cool and became big and ridiculous) went wrong? A great read on how to provide excellent customer service which is THE KEY to business success as far as I’m concerned.

July 30, 2008 – 7:51 am | By Scotch Drinker | Posted in Business, Random | Tagged | Comments (0)