Category Archives: Business

Best Buy Sucks

Between their hard sells of extra war­ranty cov­er­age that Con­sumer Reports says you almost never need and things like this hard sell of a firmware upgrade that you also don’t need, if you walk into Best Buy, you should just expect to get ripped off. I hate things like this because I know that peo­ple …

January 4, 2009 – 7:02 pm | By Brett Bim | Posted in Business | Tagged , | Comments (2)

Good System, Bad System

Where Star­bucks (and a lot of other com­pa­nies who started out small and cool and became big and ridicu­lous) went wrong? A great read on how to pro­vide excel­lent cus­tomer ser­vice which is THE KEY to busi­ness suc­cess as far as I’m concerned.

July 30, 2008 – 7:51 am | By Brett Bim | Posted in Business, Random | Tagged | Comments (0)